Simple first steps

New to Canada? Start Here

These are general community steps, written in plain English. This page does not provide legal or immigration advice.

Getting identification and documents

Keep important documents in a safe place. Make copies of IDs, immigration documents, health information, school records, and work records.

Settlement workers can help explain services, forms, language classes, schools, jobs, and community programs.

Learn how health coverage works and where to find clinics or urgent care. Confirm details with official health providers.

Prepare a resume, learn about Canadian workplaces, and ask about employment programs for newcomers.

Look for English classes, conversation groups, and language assessment referrals.

Learn about renting, deposits, tenant responsibilities, and where to ask for help if housing is urgent.

Ask banks or credit unions what documents they need. Compare fees and services before choosing.

Learn about local transit, fares, passes, and accessible transportation options.

Ask your local school district and childcare programs about registration, documents, and available supports.

For urgent danger, use verified emergency services. This website has placeholders until local emergency information is verified.